
When you run an organisation of any size, there are an awful lot of jobs that need to be done that you either cannot or do not want to do yourself. These include what are known as both hard and soft services.
Hard services are usually technical in nature, and in the case of facilities management cover things that cannot be removed from the building such as plumbing, heating, and lighting. Those are things that need maintenance and repair, but that you cannot do yourself.
Soft services, on the other hand, cover things that by and large you could do, but don’t want to do. So they cover things such as cleaning the offices, grounds maintenance, security, mail management, catering, office moves, managing internal relationships, and so on. If you are running a business, you have far too many other things to look after than deal with soft services, so you can call in someone else to do that for you.
To Read more: Soft service providers
